Expert in focus: Gabriela Gregor on why pharmaceutical labeling demands patience, precision and persistence

Expert in focus: Gabriela Gregor on why pharmaceutical labeling demands patience, precision and persistence


When we talk about pharmaceutical labels, what comes to mind is often a small, printed rectangle. But behind every label is a web of qualification cycles, compliance requirements and packaging challenges — all of it grounded in one thing: patient safety. Gabriela Gregor, who’s spent over two decades helping the pharmaceutical industry navigate these layers, knows just how much is at stake.

Gabriela joined Avery Dennison in 1999, starting on the sales side before moving into product management. Over time, she developed a deep technical understanding of label performance, production efficiency and customer requirements. Today, as our Senior Marketing Manager Pharma & Specialty for Label and Packaging Materials Europe, she works closely with customers, regulatory experts and development teams to make sure our materials do what they need to do — from clinical trials to commercial packaging and everything in between.

Here are her insights.
 

Expert in focus: Gabriela Gregor on why pharmaceutical labeling demands patience, precision and persistence


The hidden pressure behind getting pharmaceutical labels right

People might assume a label is a last-minute detail. But in pharma, it’s one of the most heavily scrutinized parts of the package. Every component of a label is subject to qualification, documentation and risk assessment. And those steps can take months, sometimes even years.

There's a good reason for that. Labels contain essential information. They can carry instructions, dosing details, expiry dates and identification codes. If they fail — peel, fade or smear — the consequences aren’t just regulatory — they can impact patient safety directly.

That’s why the qualification cycles in pharma are so thorough. Every material has to be evaluated for performance, safety and compliance. On top of that, we’re often navigating multiple regulations depending on the geography and the product type. For our customers, this means they’re often looking for partners who not only supply a label material, but who also understand the full context. And that’s where I come in.

 

Matching label materials to packaging formats

The type of packaging plays a major role in material selection. Vials, syringes, auto-injectors, pouches and blisters might all carry similar information, but the way they interact with labels is very different.

Take syringes, for example. You’re dealing with a curved surface, often a small diameter, and in around 95% of cases, in cold storage. That means you need an adhesive that performs well on glass — which is still the dominant material — but also increasingly on COP and COC plastics, which are gaining traction in biologics. These plastics often require additional biocompatibility studies, including extraction and migration testing, to ensure the label performs safely and compliantly.

For auto-injectors, beyond adhesion, you also have to consider friction, movement and potential contact with sensors or mechanical parts. Designed for self-administration, these devices are often used by patients at home in non-sterile environments — which means the printed label must hold up under real-world handling. That’s why they’re subject to more stringent print qualification processes, including customer-specific requirements to ensure durability and prevent any damage to the printed surface. More and more, these devices include connected features like temperature monitoring or digital engagement, which also influences label construction. With pouches or flexible containers, you might need a film label that conforms but still stays readable. 

In each of these cases, it’s not about finding a “pharma-approved” material and declaring it done. It’s about understanding how that material behaves in combination with the packaging, printing method, drug formulation, storage conditions and application process. 

It’s a lot! But that’s why our work starts with questions. What’s the container? How is it stored? How long does it need to last? What kind of drug is it carrying? What does the regulatory path look like? Is overlabeling required? From there, we can recommend constructions that are not only compliant, but optimized for real use.
 

Expert in focus: Gabriela Gregor on why pharmaceutical labeling demands patience, precision and persistence


Reducing risk starts long before production

In pharma, even small changes can have big consequences. A new liner. A slight tweak in the adhesive. These can trigger weeks or months of internal reviews, requalification work and detailed risk assessments.

Hence, I always encourage a lifecycle mindset. The label you qualify today might still be in use ten years from now. You need confidence not only in how it performs, but also in its long-term availability, regulatory support and the quality of the data behind it. This is where AD Procerta™ plays an important role. As our ISO/IEC 17025 accredited testing service, it gives us the ability to run highly specific tests and provide validated data our customers can rely on — whether they’re assessing label adhesion after sterilization, studying migration risks or simulating storage over long durations.

For instance, if a customer is qualifying a label for a cryogenic vial or IV bag, we can test print durability under condensation or check adhesive performance after exposure to freezing temperatures. And when needed, we support with compliance documentation aligned to relevant parts of ISO 10993 — enabling our customers to carry out the required biocompatibility studies on the final medicine packaging.

Our goal is to help customers manage complexity with fewer surprises. That means not just supplying the right label construction, but helping reduce risk, support decision-making and make sure everything holds up long after the first delivery.
 

Why local and global support must go hand in hand

Many of the companies I work with operate globally — but they still need localized support. A global spec might dictate material selection, but the implementation of that spec depends on regional regulations, available packaging formats, labeling technologies and distribution needs.

Let’s say a company has a global label construction qualified in Europe. When they want to apply that same construction in another region — say, the US or APAC — we help ensure that it meets the specific requirements there, whether it’s FDA guidelines or regional testing expectations.

This duality is why our model works so well. We offer central regulatory expertise and documentation, but also local manufacturing sites, dedicated pharma account managers and technical support teams who can support implementation on the ground. It also helps build trust. Many of my relationships have lasted years and part of that is because we’ve supported them through multiple projects and multiple changes.

Whether it’s a new drug launch, a packaging redesign, a new production site or a regulatory update, we’re there to help navigate the details and make sure nothing gets lost in translation. At the end of the day, I see my role as making complexity manageable. Helping our customers feel confident that their labels aren’t just compliant today — but that they’ll continue to perform and support patient safety for years to come.
 



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